The entire
work world is changing dramatically. The kind of work you do,
the tools you use, the form of management, the environment, and
the people with whom you interact – all are undergoing a
profound transformation. Flatter organizations demand that every
employee be a skilled communicator. E-mail, voice mail, fax,
video conferencing, and the Web are revolutionizing the way we
exchange information. Communicating with workers who differ in
race, ethnicity, gender and age, and lifestyle requires new
attitudes and skills. As you can see, many of these changes in
this dynamic workplace revolve around processing and
communicating information. As a result, the most successful
players in this new world of work will be those with highly
developed communication skills. In fact, employers rank the
ability to communicate as the most important skill for their
potential employees. With these facts in mind, the readings,
discussions, assignments and exercises in this course are
designed to improve your business communication skills.
Syllabus
PowerPoints
Sample Student Project Supplemental Grammar Material